Reason Code - Full list

Full list of all reason codes available on all Medequip systems.

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Reason Codes

Below is a full list of reason codes, please note some reason codes may be system applied and are not seen on either the TC25 scanners or softphone.

Reason Letter	Reason Description
0	Room is not Ready
1	Cannot gain access to property
2	PPM Unobtainable
3	Issued from Peripheral Store
4	On Hold awaiting instructions
5	Major Event
6	Activity On Review
7	Cannot do due to end of shift
8	Out of Hours
9	Client Communication Issue
A	Phoned No Reply-Message Left
AA	Phoned No Reply - NO Message Left
AB	Unobtainable
AC	Further Information
AD	Incorrect Phone Numbers
AE	Counter Pickup/Drop Off
AG	Auth. required by Ann Grange
AO	Additional Order Required
B	Called No Answer - Card Left
C	Client In Hospital
D	Client on Holiday
E	Awaiting Access Through 3rd Pa
F	Client Requested Date Change
G	Order Put on hold by client
GP	Late Within Grace Period
GQ	General query
H	Refused by client
HG	Contract Requirement
I	Joint Visit Requested
K	Prescriber changed date
L	Incorrect Information on Order
M	Medequip stock shortage
N	Medequip stock shortage - high
NS	New supplier
O	Medequip Administration
OH	On hold
P	Parts on Order
PR	Potential refurb
Q	Unsuccessful Order Sent
R	Not at property
S	Non Catalogue Stock
T	Time Expired order Cancelled
U	Under Performance
V	Unsuitable
W	Communicated via Email / SMS
WK	Work14 Order
X	sub contractor work
Y	Client Deceased
Z	New Contract Import