Jump to Content

Guides Discussions

Home Guides Discussions

v1.0

Guides Discussions

Guides

v1.0

Workshop - Wheelchairs

Customer Serivices

Customer Services - Booking Orders
Softphone Application
Client Searching & Raising Orders
Placing Orders On Review
PPM Process
Adding Pre Contract items on Customer site
Booking Peripheral Store Orders
Customer Services - Call Script
SoftPhone - Reason code workflow
COVID-19 Reason coding
PPM Management Suite Process - New
How to delete & edit a contact number
How to search across contracts
Searching for a service user via contact number
Manual Marking – MQ Way (mirrors the scanner)

Warehouse

Recycled Specials - iPad
GRN Scanning
Warranty
Waste Management
Product Recall
360 Video - Scanners
Workshop - Wheelchairs
Spare Parts - TC25
Booking in stock
Picking CTE items

Technicians

Routing
Bluetooth printers
Customer Feedback
Delivery Reason code workflow
Collection Reason code workflow
Repair Reason code workflow
PPM Reason code workflow
- Completing a Service Inspection on a PPM
Equipment Transfer Reason code workflow
Reason Code - Full list
Two man routing
Out of hours scanner process
Adding parts - TC25 Scanners
COVID-19 Scanner Reason Coding
Repair Process - TC25 Scanner
Clocking in/out TC25 Scanner
Clocking in/out - App
Direct Deliveries
Ceiling Track Hoists
Service user order signing

Peripherial Stores

Peripheral Store - Booking Out Equipment
Collection of Equipment from Peripheral Stores

Powered by

Workshop - Wheelchairs

This flowchart explains the current process of the workshop system for wheelchair repairs.

627

Updated over 6 years ago